IT Department to outsource its opertions
IT department will take the help of Infosys to set-up a centralized processing unit for tax returns. With this new BPO you can expect your tax returns to come a lot quicker. The pilot will be set-up in Bangalore in the next 6 months an will be tested on citizens of Bangalore. In 5 years time other centers will be rolled out across the country.
Infosys will be paid 250 crores for 5 years. I-T department will provide the office space and Infosys will be responsible for the hardware, logistics to move scanned tax returns to the centralized processing unit and software for data mining.

